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Customer Service/Shipping

 

  • We are now shipping with FedEx Smartpost. A convinient less costly way to ship for those who don't mind waiting a bit longer for delivery
  • Shipping Charges

  • Note that we can not control shipping charges from the freight transportation companies such as FedEx USPS or FedEx Freight . The cost calculated here it is the official cost of the shipping charges according to the shipping companies. International customers, if you can't see the cost or need a different method of shipping please contact us.
  • Shipping & Delivery

    1) Shipments.

    All shipments are made F.O.B. seller’s shipping point unless otherwise specified. Seller selects the carrier. Title to products and risk of loss are passed to Buyer upon delivery of the products by Seller to carrier or delivery service. Buyer assumes all risk of loss in shipping and all liability for loss or damages, whether direct, indirect, and consequential or otherwise, due to delays once the products have been delivered to the carrier. Buyer agrees to purchase any and all insurance it deems necessary to indemnify it against any loss in shipping.

    2) Delivery.

    Seller shall not be responsible for loss or damage, delay or failure with respect to the products if any due to or arising from storage of raw materials, fires, labor troubles of any kind, accidents, breakdown of machinery, government acts of any kind, failure of manufacturers, subcontractors or suppliers to deliver materials or supplies or to provide services as agreed or contemplated by past dealings, transportation difficulties of any kind, acts of God, acts of Buyer or anything reasonably beyond Seller’s control, whether or not presently occurring or contemplated by either party. Seller shall not be liable for damages, general, consequential or otherwise, or for failure to give notice of any delay until it shall have such additional time within which to deliver the products as may be reasonably necessary under the circumstances and shall have the right to apportion its inventory among its customers in such a manner as it considers acceptable. Seller shall also have the right to deliver the products in installments.

  • Privacy & Security

    For Privacy and Security please visit our Privacy Policy Page

  • Returns & Replacements

    1) RETURNS:

    No returns will be accepted without PRIOR AUTHORIZATION. All requests for returns must have the following: original invoice (a hard copy mailed to you for internet buyers), REASON FOR RETURN and PREPAID FREIGHT if not brought to store in person. Merchandise will be inspected and if manufacturing is defective full credit minus 20% will be returned.

    2) REFUSED SHIPPMENTS

    A 25% restocking fee and FREIGHT charge will be assessed to all refused shippments. Note we can not refund any shipping charges forward or backwards. 

  • 3) RETURNS:

    No returns will be accepted without PRIOR AUTHORIZATION. All requests for returns must have the following: original invoice (a hard copy mailed to you for internet buyers), REASON FOR RETURN and PREPAID FREIGHT if not brought to store in person. Merchandise will be inspected and if manufacturing is defective full credit minus 20% will be returned.

    4) REFUSED SHIPPMENTS

    A 25% restocking fee and FREIGHT charge will be assessed to all refused shippments. Note we can not refund any shipping charges forward or backwards. 

    5) DAMAGED GOODS

    Please note: All claims for damaged items must have the following before shipping company pick up; 1) original box 2) original packaging material 3) Item with all parts and all damaged parts. We cannot replace any item that was damaged during shipping if it is not returned with the above mentioned. A Credit Card to secure replacement item must be signed and faxed to 877-279-8427 prior to shipping replacement. No charge will be assessed unless parts 1, 2 and 3 are not met.

  • Ordering

Place your order by adding to cart one or multiple items.

You can checkout via PayPal, Google Wallet or Credit Card with us. There is always the option to give us a call to place your order over the phone during  business hours. Online or via phone your payment information is extremely safe with us as we NEVER share anything with other enteties.

We also accept Purchase Order via Fax and or eMail (if this method is used, we will call you to verify and for payment information).

  • Payment, Pricing

    We accept Credit cards ( AMEX, MC, VISA, Discovery.) PayPal via this web site and or via email.  Please not for international orders and or large orders we   preffer Bank to Bank wire transfer (fees may apply) .Pricing is subject to change without notice (please use our "price alert" to stay informed.

  • Promotions

             Current promotions are: Superchips and K&N Filters (free shipping on both) if you encounter any problems ordering any of these please contact us.

  • Viewing Orders

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  • Updating Account Information

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